• What types of payments do you accept?
    • We accept most major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal. We are working on adding Bitpay too!
  • Can I change my order?
    • Once submitted, orders are processed and shipped quickly so we can't guarantee any changes to your order. If you need to change your order please email us at immediately and we'll try our very best to honor your request.
  • Do you offer gift packaging?
    • All orders are packaged in recycled boxes with either tissue or crinkle paper, canvas pouch, and Jewelry Care and/or Crystal Meaning cards.
    • In an effort to be more friendly to the environment your items will be combined into a single pouch and box. If an item is a gift and needs to be boxed individually please leave a note at checkout. Together we can save the planet!
  • What is your return policy?
    • We accept returns and exchanges on new, unused items in selling condition with the original tags attached and packaging within 30 days of delivery.
    • Click here to read our full return & exchange policy
  • How does the free shipping offer work?
    • All orders in the U.S. $75+ receive free shipping via USPS First Class Mail! The offer appears automatically at checkout.
  • Do you ship internationally?
    • Yes! All eligible countries will be listed at checkout. International customers are responsible for any import duties, taxes, or fees imposed by your home country.
  • How quickly will my order ship?
    • All ready-to-ship items are shipped within 1-2 business days and are generally delivered within 5-7 business days.
    • Made-to-order items will ship within 2-3 weeks of the order date and generally delivered within 5-7 business days.